ITS4US Deployment Program Phase 2 Webinar: Ride Smoothly: Health Connector Procedures from Booking to Boarding

Presented by Heart of Iowa Regional Transit Agency ITS4US Deployment Project, Health Connector for the Most Vulnerable: An Inclusive Mobility Experience from Beginning to End

Ride Smoothly: Health Connector Procedures from Booking to Boarding

Heart of Iowa Regional Transit Agency (HIRTA) – Health Connector for the Most Vulnerable: An Inclusive Mobility Experience from Beginning to End

This webinar dives into the intricacies of Health Connector trips. From booking to boarding, this session offers a comprehensive exploration of standard processes for HIRTA Operations Staff, Drivers, and Travelers. Learn about the Health Connector Standard Operating Procedures (SOPs), get hands-on with the Traveler app, and understand how non-urgent medical trips get delivered. Join this webinar to gain insights that will shape the future of connected healthcare transportation.

Date: Wednesday, January 24, 2024

Time: 2:00 to 3:30 pm ET

Presenters: Michael Barry, Federal Highway Administration; Brooke Ramsey, HIRTA; Amber Falls, HIRTA; Rachel Birnbaum, Via; Blake Hansen, HIRTA; Josh Albertson, Arcadis IBI Group

To register for this ITS JPO webinar, please visit: https://hirtaphase2webinar.eventbrite.com

The ITS4US Deployment Program, led by the Intelligent Transportation Systems Joint Program Office (ITS JPO) at the U.S. Department of Transportation (USDOT), expands access to transportation for all travelers with a specific focus on underserved communities, including people with disabilities, older adults, veterans, individuals of low income, people in rural communities and those with limited English proficiency. This program embodies the Administration’s priorities of transportation equity, economic growth, sustainability, and most importantly, compassion and inclusivity. The program funds multiple large-scale replicable deployments in three phases:

• Phase 1: concept development
• Phase 2: design and testing
• Phase 3: operations and evaluation.

In June 2022, the deployment sites completed the concept development phase of each of their projects. The USDOT awarded four teams with Phase 2 funding to support the design and testing of their projects based on their Phase 1 concepts. The four deployment sites are:

• Georgia Department of Transportation 
• HIRTA
• Niagara Frontier Transportation Authority/Buffalo
• University of Washington

For more details on the ITS4US Deployment program, see the program’s website at: https://its.dot.gov/its4us/.

ITS JPO is hosting a series of free, public webinars to allow each of the four Phase 2 deployment sites to publicly share topics and experiences that would be of interest to deployers considering innovative technology solutions to solve mobility challenges of underserved communities. These webinars will be an opportunity for each site to discuss their experiences during the Design/Build Test/Phase and engage the broader ITS4US Deployment Program Community about their efforts so far in Phase 2. At the end of the presentation, there will be an opportunity for the audience to ask the site questions about their project. Future deployers can benefit from lessons learned and experiences from the ITS4US deployment teams.

Please use the link below to register for the webinar. Live closed captioning will be provided for all webinars. When registering for the webinar, you will be able to request additional accessibility accommodations to participate. The deadline to request accommodations for each webinar will be 5 business days prior to the live event.

Posted 1/10/24