The Complete Trip - ITS4US Deployment Program is a $40 million multimodal effort, led by the ITS JPO and supported by OST, FHWA, and FTA to identify ways to provide more efficient, affordable, and accessible transportation options for underserved communities that often face greater challenges in accessing essential services. The program aims to solve mobility challenges for all travelers with a specific focus on underserved communities, including people with disabilities, older adults, low-income individuals, rural residents, veterans, and limited English proficiency travelers. This program will enable communities to build local partnerships, develop and deploy integrated and replicable mobility solutions to achieve complete trips for all travelers.
The program, to be executed in three phases, has procured and awarded multiple large scale, replicable, real world deployments of integrated innovative technologies to address the challenges of planning and executing complete trips:
The Complete Trip Deployment in Buffalo, NY will improve mobility to, from and within the Buffalo Niagara Medical Campus (BNMC) by deploying new and advanced technologies focused on addressing existing mobility and accessibility challenges. The project integrates an accessible trip planning tool with current transit services, indoor/outdoor wayfinding, community-based on-demand shuttle services that include a fleet of fully autonomous shuttles, and intersection pedestrian safety technologies aimed at providing complete trip support to travelers with disabilities in BNMC and neighboring communities. Central to the project is a complete trip platform that is able to factor in travelers’ preferences and accessibility-related needs in providing comprehensive trip planning and execution support to registered users. The platform, accessed both offline and online via multiple interfaces including an app, will integrate with multiple enabling technologies and services including fixed route transit, community shuttles, smart intersections that use tactile and mobile technologies that assist travelers with disabilities navigate intersections safely, and wayfinding Infrastructure such as smart signs and information hubs to support outdoor and indoor navigation.Learn More
Please explore this site for a more detailed description of the program and progress. We will continue to upload relevant program information for public consumption as it becomes available. For inquiries regarding the program, please contact the USDOT Point of Contact below.
Program Manager, ITS Joint Program Office