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Findings and Lessons Learned from the MOD Sandbox Demonstrations: Commuter Transportation Impacts
(May 25, 2021)

Presenter: Jumana Nabti
Presenter’s Org: Bay Area Rapid Transit (BART)

T3 webinars are brought to you by the Intelligent Transportation Systems (ITS) Professional Capacity Building (PCB) Program of the U.S. Department of Transportation (USDOT)’s ITS Joint Program Office (JPO). References in this webinar to any specific commercial products, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favoring by the USDOT.

[The slides in this presentation contain the BART logo.]

Slide 1: Program Outcomes

Low Parking Efficiency

2.26 passengers/car compared to 1.12/car overall
Fraud rate: unknown

High Parking Demand

Patrons guaranteed parking if they bring a passenger
100,000+ passenger trips
Parking permit, arrival flexibility, and cost savings top reasons for using programs

[This slide contains two images: (1) an arrow pointing up that says, “high parking demand” and (2) an arrow pointing down that says, “low parking efficiency.”]

Slide 2: Program Gaps and Issues

Verification
- Couldn’t tell if participants took BART or actually carpooled
Enforcement
- Required separate list to verify payment
Equity
- Non-Scoop carpoolers didn’t get guaranteed spot
- Not offered at all stations and only during commute times
- Restricted access for unbanked, without a smartphone or with a wheelchair
Program Cost
- Financial model changed

Slide 3: Program Challenges

Contract negotiations
Contract administration
Program stability
Financial risk to BART
Implementation of program elements
Enforcement
Data provision and accuracy
Program evaluation
Potential to terminate successful program

Slide 4: Partnership Challenges

[This slide contains two images: (1) a green arrow pointing left with the words stability, open, and public serving written within it and the BART logo and the 511 logo beneath the arrow. (2) a gray arrow pointing right with the words flexibility, proprietary, and market serving written within it and the Scoop logo beneath the arrow.]

Slide 5: BART’s New Carpool Program

New app and account capability
Carpool parking available at all stations with parking
Parking payment through app
Verification through faregate entry with electronic fare media (Clipper card)

[This slide contains an advertisement for BART that consists of photo of somebody holding a cell phone with the BART app open on it, and a person and train in the background with the slogan “The official BART app has arrived.”]

Slide 6: Lessons Learned

Understand short term vs. long term goals
- Do partner goals align?
Assess stability of partner and business model
- Is it a one-off solution or a stable product?
- Is a subsidy required or is it sustainable?
The pilot might not be the end program, but can help define the end program

Slide 7: Scoop to BART

[This slide contains three images: (1) a photo of two women in a Scoop vehicle, (2) an advertisement for Scoop, and (3) a photo of a hand holding a smartphone with the Scoop app on the screen.]

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