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Webinar Overview

Emergency and Work Zone Management, and Next Steps

Crowdsourcing Course (Part 5 of 5)

Date: Tuesday, September 19, 2023
Time: 1:00 P.M. - 2:30 P.M. ET
Cost: All T3 webinars are free of charge.
PDH: 1.0 | View PDH Policy

View Webinar: link to this webinar’s archive materials

T3 Webinars are brought to you by the ITS Professional Capacity Building Program (ITS PCB) at the U.S. Department of Transportation’s (USDOT) ITS Joint Program Office (JPO). Reference in this webinar to any specific commercial products, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favoring by the USDOT.


Most public agencies and private companies use crowdsourcing, which is the practice of addressing a need or a problem by enlisting the services of large numbers of people through technology. Organizations crowdsource product reviews, idea generation, feature detection, funding, and much more. With the proliferation of location-based technologies, an unprecedented wave of crowdsourced data is available to transportation agencies. Moreover, analytics tools and services make processing and using crowdsourced data a true game-changer for advancing intelligent transportation systems (ITS) solutions and transportation systems management and operations (TSMO).

Since 2019, the FHWA Every Day Counts (EDC) Innovation, Crowdsourcing for Advancing Operations, has been supporting the adoption of crowdsourced data and tools to advance transportation operations across 35+ States and their local agencies to improve traffic incident, road weather, work zone, traffic signal, traveler information, and emergency management, along with a host of other ITS and TSMO practices.

The Crowdsourcing Innovation Team in collaboration with the ITS Joint Program Office (JPO) Professional Capacity Building (PCB) Program is delivering an introductory Crowdsourcing course through a series of five webinars, featuring State and local practitioner perspectives. Webinars will take place on the third Tuesday of each month at 1:00 PM ET.

The following highlights webinar dates and topics:

May 16 Introduction and Application Highlights
June 20 Data Sources and Management
July 18 Traveler Information and Traffic Incident Management
August 15 Road Weather and Arterial Management
September 19 Emergency and Work Zone Management and Next Steps

Target Audience

The target audience for this webinar will include transportation professionals with an interest in or responsibility for the management and operations of roadway systems, including local, State, or Federal Departments of Transportation or Public Works as well as consultant, university, or contractor support. No prior experience is required to attend this webinar series; however, participants are advised to attend the first two and the final webinars in this series either during the live delivery or as a recorded event.

Learning Objectives

  • Identify components of and challenges faced by State and local work zone and emergency management programs.
  • Understand how crowdsourced data can enhance key aspects of these programs.
  • Share peer experiences regarding the use of crowdsourced data for these programs.
  • Understand key steps to explore crowdsourced data for your region.


Ralph Volpe, USDOT/FHWA Resource Center, Operations Technical Service Team, FHWA EDC-6 Crowdsourcing Program Co-Lead and Transportation Systems Operations Specialist
Ralph Volpe Ralph Volpe is a FHWA EDC-6 Crowdsourcing Program Co-Lead and a Transportation Systems Operations Specialist for the FHWA Resource Center, Operations Technical Service Team. Mr. Volpe is responsible for providing technical assistance, training, and deploying strategies and techniques to FHWA’s internal and external customers on topics such as TSMO, integrated corridor management, active transportation and demand management, operations performance management, and organizing/planning for operations. Before joining FHWA in 2001, Mr. Volpe was a specialist in planning and public transportation for the Tennessee Department of Transportation. Mr. Volpe holds a BS in Logistics and MS in civil engineering from the University of Tennessee, Knoxville.


Kelly Wells, Emergency Management Instructor, North Carolina Department of Transportation (NCDOT)
Kelly Wells Kelly Wells has been at NCDOT for over 20 years, mostly working in TSMO. She currently manages, NC 511, NCDOT Customer Service, and Probe Speed Data. Ms. Wells began her career at FHWA and has a Civil Engineering degree from George Washington University.

Ed Cox, ITS Engineering Director, Indiana Department of Transportation’s (INDOT) Traffic Management
Ed Cox Ed Cox is the ITS Engineering Director with the Indiana Department of Transportation’s Traffic Management group. He has more than 20 years of experience in traffic operations for INDOT. Mr. Cox is a 1991 graduate of Purdue University with a BS in Civil Engineering. He is also an Indiana Professional Engineer.

James Colyar, FHWA EDC-6 Crowdsourcing Program Co-Lead, FHWA Office of Operations
James Colyar James Colyar is a FHWA EDC-6 Crowdsourcing Program Co-Lead and a Transportation Specialist with the FHWA Office of Operations. He has been with FHWA for over 20 years. Mr. Colyar has experience in traffic engineering, traffic analysis and modeling, intelligent transportation systems, and transportation systems management and operations. Mr. Colyar holds an MS in civil engineering from North Carolina State University and an MS in Transportation Policy, Operations & Logistics from George Mason University.

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For inquiries regarding the ITS PCB Program, please contact the USDOT Point of Contact below.
J.D. Schneeberger
Program Manager, Knowledge and Technology Transfer

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