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Crowdsourcing Course (Part 3 of 5):
Traveler Information and Traffic Incident Management (TIM)
(July 18, 2023)

T3 webinars are brought to you by the Intelligent Transportation Systems (ITS) Professional Capacity Building (PCB) Program of the U.S. Department of Transportation (USDOT)’s ITS Joint Program Office (JPO). References in this webinar to any specific commercial products, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favoring by the USDOT.

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Many of the slides in this presentation contain the U.S. DOT logo, the ITS PCB logo, the Federal Highway Administration (FHWA) logo, the Every Day Counts (EDC) logo, and/or the New Jersey DOT (NJDOT) logo.

JPO Opening

Presenter: Charity Coleman, JPO

Slide 1: Talking Transportation Technology (T3) Webinars

Traveler Information and Traffic Incident Management (TIM): Part 3 of 5 in the Crowdsourcing for Operations Course via Webinar
Course developed by the Federal Highway Administration (FHWA) Every Day Counts (EDC)
Tuesday, July 18, 2023 - 1:00 P.M. ET

Slide 2: ITS PCB

Talking Transportation Technology (T3) Webinars are brought to you by the Intelligent Transportation Systems (ITS) Professional Capacity Building (PCB) Program of the U.S. Department of Transportation’s (USDOT) ITS Joint Program Office (JPO).

For more information, visit: ITS PCB Home.

[This slide contains a photo of a laptop with a translucent layer added over it: the word ITS centered within, and connected to, eight icons: a connected car, a connected bus, a traffic cone, a freight truck, a smartphone, two credit cards, and a bicycle.]

Slide 3: PDH Policy

• The T3 Webinar Program does not officially offer Professional Development Hours (PDHs); however, your participation in a T3 Webinar may qualify as PDH-eligible activity with your licensing agency.
• Upon request, the T3 Webinar Program can provide a letter verifying your attendance. Please contact T3@dot.gov to make a request.

For more information, please visit: https://www.its.dot.gov/pcb/t3_pdh_policy.aspx.

Slide 4: Ask a Question/Make a Comment

Use the Chat Pod

• Click on Chat icon on your screen
• Submit your question or comments in the Chat window

Questions/comments will be addressed after the last presentation, as time permits

[This slide contains a screenshot of the bottom of a Zoom window with the Chat icon circled in red.]

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Traffic Incident Management (TIM) and Traveler Information
Part 3 of 5 in the Crowdsourcing for Operations Course via Webinar

Host: Ralph Volpe, USDOT/FHWA Resource Center, Operations Technical Service Team, FHWA EDC-6 Crowdsourcing Program Co-Lead and Transportation Systems Operations Specialist

Slide 5: Traffic Incident Management (TIM) and Traveler Information: Part 3 of 5 in the Crowdsourcing for Operations Course via Webinar

Intelligent Transportation Systems Joint Program Office (ITS JPO) Professional Capacity Building (PCB) Program Presents

July 18, 2023

Course developed by the Federal Highway Administration (FHWA) Every Day Counts (EDC) Crowdsourcing for Operations Innovation, and delivered by the FHWA Office of Operations

Slide 6: DISCLAIMER

The U.S. Government does not endorse products or manufacturers. Trademarks or manufacturers’ names appear in this presentation only because they are considered essential to the objective of the presentation. They are included for informational purposes only and are not intended to reflect a preference, approval, or endorsement of any one product or entity.

This presentation was created and is being co-presented by both FHWA and outside parties. The views and opinions expressed during this presentation are the presenters’ and do not necessarily reflect those of FHWA or the U.S. Department of Transportation (USDOT).

Except for the statutes and regulations cited, the contents of this document do not have the force and effect of law and are not meant to bind the States or the public in any way. This document is intended only to provide information regarding existing requirements under the law or agency policies.

Slide 7: Today’s Host and Presenters

Ralph Volpe, Host
EDC-6 Crowdsourcing Colead
FHWA Resource Center Operations Technical Service Team

Sal Cowan
Senior Director of Mobility
New Jersey Department of Transportation (NJDOT)

Vaishali Shah
Senior Director of Transportation Systems
AEM Corporation

John Parker
Senior Traffic Operations Project Manager
Pennsylvania Turnpike Commission (PTC)

[This slide contains photos of Ralph Volpe, Sal Cowan, Vaishali Shah, and John Parker.]

Slide 8: Webinar Agenda

• 1:05 p.m. Crowdsourcing Innovation and Course Background
• 1:10 p.m. Traveler Information Module
• 1:35 p.m. TIM Module
• 2:55 p.m. TIM and Traveler Information at PTC
• 2:10 p.m. Question and Answer

*EDT Time Zone

[This slide contains an image of a four-lane highway with stripes of light to represent fast moving vehicles.]

Slide 9: What Is Every Day Counts?

• State-based innovation deployment model
• Proven but underutilized innovations
• 2-year cycles
• https://www.fhwa.dot.gov/innovation/everydaycounts/

Slide 10: EDC-6: Deepen Crowdsourcing Roots for a Bountiful Suite of Benefits

• Adding data sources and applications
• Improving data management
• Improving archived data usage
• Sharing and integrating data

[This slide contains a drawing of a fruit tree and its root system. The tree is bearing a lot of fruit.]

Slide 11: Crowdsourcing Course-in-a-Box

Course Goals:

• Broaden understanding and knowledge about how crowdsourced data can improve transportation operations
• Help participants consider whether specific applications of crowdsourcing may meet their organizations’ needs

Course Tools:

• Editable instructor templates
• Instructor materials
• Course slide decks
• Student materials

[This slide contains an overhead photo of items on a desk: coffee in a coffee mug, a notepad, pens, a camera, two rubber stamps, twine, two packages secured with twine, and a hole punch.]

Slide 12: Whom Is the Course Targeting? Transportation Groups

• Traffic management centers (TMCs)
• Traffic signal systems administrators
• Operations
• Maintenance
• Public works departments
• Emergency planning
• Work zone managers
• Safety and planning

Consider nontraditional invitees such as policymakers, local elected officials, administrators, or other leaders.

Slide 13: Course Is Modular by Design

• 5 Lessons: Introduction, Data Sources, Application Areas, Data Management, and Next Steps
• 6 Application Modules: traffic incident management, traveler information, arterial management, work zone management, road weather management, and emergency management

[This slide contains a graphic of one puzzle piece (“Introduction”) that connects to four other puzzle pieces: “Data Sources,” “Application Areas,” “Data Management,” and “Next Steps.”]

Slide 14: Crowdsourcing Course Delivery by Webinar

Webinar	Date	Course Lessons and Modules
1	May 16	Crowdsourcing Introduction and Application Lessons
2	June 20	Data Sources and Management
3	July 18	Traveler Information and Traffic Incident Management
4	August 15	Road Weather and Arterial Management
5	September 19	Emergency and Work Zone Management and Next Steps

Slide 15: Summary of Webinar 2 Lessons

Data Sources

• Common crowdsourced data for use in Traffic System Management and Operations (TSMO) include vehicle probe; navigation, 311, and 511 applications; social media; connected vehicle; and multimodal data.
• Data vendors may integrate multiple data sources using a proprietary process.
• Accuracy depends on and varies with market penetration.

Data Management

• Data management keeps data organized, safe, and usable. It involves the entire lifecycle of data and supporting systems.
• Some crowdsourced data uses require storage and processing capabilities beyond traditional, on-premise data management systems.

Slide 16: Introductions

Please enter your name, agency, and job title in the chat window.

[This slide contains a reproduction of a “Hello my name is” sticker.]

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Traveler Information

Presenter: Sal Cowan, New Jersey Department of Transportation, Senior Director of Mobility, Traveler Information Instructor

Slide 17: Lesson: Traveler Information

Instructor: Sal Cowan, NJDOT

[This slide contains a photo of the inside of a newer car’s dashboard displaying a GPS (global positioning systems) screen with a map.]

Slide 18: Lesson Objectives

1. Understand how crowdsourcing data can enhance traveler information.
2. Learn about the different platforms for communicating traveler information.

[This slide contains a photo of a dynamic message sign (DMS) on a support arm above a roadway that reads “Slow Traffic Ahead | Reduce Speeds. There are also three small DMS, one above each road lane and reading “45.”]

Slide 19: Traveler Information Challenges

• Infrastructure and staffing cost to generate traveler information.
• Timeliness of information.
• Accuracy of information.
• Jurisdictional stovepipes.
• Reaching travelers on their preferred information platform.

[This slide contains a photo of a DMS above a busy highway that reads “FWY-SJ 52 Min, Caltrain 41 Min, Train at 5:30.”]

Slide 20: Crowdsourcing Applications for Traveler Information

“Citizen-supplied data will add to the eyes and ears of Oregon Department of Transportation staff already out on the roads and highways…it greatly enhances our ability to provide up to the minute and accurate traffic data to the public.”
 Oregon DOT ITS Manager

• Expand geographic coverage
• Quantitative predictive travel time
• Detailed information on issues impacting the roadway
• Improves the timeliness of traveler information

Slide 21: Traveler Information Crowdsourcing Examples

https://www.fhwa.dot.gov/innovation/everydaycounts/edc_5/docs/crowdsourcing_applications.pdf

Slide 22: Example: Virginia DOT Integrates 511 Mobile, Web, and Navigation

• Virginia DOT App and Web use Waze^®, INRIX^®, Google^®, and State DOT data.
  • Push notifications and alerts
  • Transit and parking information
  • Turn-by-turn navigation and travel times
• Virginia DOT notifies traveling public of road closures using Twitter.

[This slide contains two screenshots of the VDOT app on a smartphone.]

Slide 23: Example: Arizona DOT Traveler Information

• INRIX^® data to post rural road travel times.
• HERE^® Traffic Tiles for color-coded speed maps for AZ511.
• Data is accessible to any Arizona public agency and university.
• Data applied to adaptive ramp meter analysis and back of queue management.

[This slide contains a graphic flowchart of the Arizona DOT Rural Travel Time Data Pipeline. It starts with a cloud labeled “INRIX” to a red brick wall labeled “Arizona DOT Firewall” to a stack of three silver discs labeled “Consume, Cache, and Persist Data” to a photo of a DMS labeled “DMS Interface.”]

Slide 24: Example: Kentucky Transportation Cabinet (KYTC) 511 Website

• In-house staff replaced legacy 511 system with GoKY website.
• System integrates crowdsourced, agency, and other data in real-time.
• KYTC shares events with Waze^®.

RESULT: more timely, complete information with greater public reach at lower cost.

[This slide contains a screenshot of the Kentucky Transportation Cabinet 511 website that is displaying a dashboard, a map and an alert over the map.]

Slide 25: Example: Pennsylvania DOT Localized Traveler Push Notifications

• Uses Highway Emergency Link Platform (HELP) by iLog^® enables to notify all cell users via wide-area emergency broadcast system (like an Amber Alert).
• Uses INRIX^® data to identify queues and set geofenced area to send alert.

[This slide contains an iLog map of a Pennsylvania road marked with red and blue dots that signify locations of the notification network.]

Slide 26: New Jersey Traveler Information Systems

[This slide contains the State of New Jersey Department of Transportation logo.]

Slide 27: How Should Agencies Communicate With Their Customers?

One to One and Mass Communication. Every Way Possible!

[This slide contains two graphics: (1) two people talking and (2) a network diagram with connections between people and communication devices.]

Slide 28: New Jersey Traveler Information

• Commercial Vehicle Notifications
• 511 Platforms and Voice Assistant Systems
• Crowdsourced Data

Slide 29: Commercial Vehicle Notifications | Who Are We Working With?

• Drivewyze^®
  Provider of North America’s largest weigh station bypass system (Drivewyze PreClear)
• INRIX
  Provider of real time traffic data and analytics to state agencies, cities and transportation authorities worldwide

Slide 30: Which Agencies Are Involved?

[This slide contains three logos: the State of New Jersey Department of Transportation, the New Jersey Turnpike Authority Agency, and the South Jersey Transportation Authority.]

Slide 31: What Roads Are Covered?

Northern New Jersey Commercial Vehicle Alert Sections
Route	Begin Milepost	End Milepost	Total Miles
I-78	0	58.5	58.5
I-80	0	68.5	68.5
I-280	0	17.85	17.85
I-287	0	67.54	67.54
NJ 440	0	5.15	5.15
		Total	217.54
Southern New Jersey Commercial Vehicle Alert Sections
Route	Begin Milepost	End Milepost	Total Miles
I-95	0	34.2	34.2
I-295	0	76.56	76.56
I-76	0	3.08	3.08
I-676	0	4.75	4.75
NJ 42	6.2	14.3	8.1
		Total	126.69
New Jersey Turnpike
Route	Begin Milepost	End Milepost	Total Miles
PHMTE			6.6
NBHCE			8.4
Mainline			118
Western Spur			10.5
I-95 Extension			5
		Total	148.5
Garden State Parkway
Route	Begin Milepost	End Milepost	Total Miles
	0	106	106
		Total	106
Atlantic City Expressway
Route	Begin Milepost	End Milepost	Total Miles
	0		48
		Total	48

Total Centerline Miles (all three agencies): 647

Slide 32: What Are We Doing?

• Provide commercial drivers with real-time slowdown and congestion alerts
• Help commercial drivers react before encountering stopped traffic or slowdowns

[This slide contains two Proceed with Caution signs: Sudden Slowdown Ahead and Congestion Ahead.]

Slide 33: How Is It Done?

• INRIX Traffic Intelligence - Real-time monitoring of nationwide road network
• Detects and characterizes closures, queues, and slowdowns
• Updates every 60-seconds - includes location and severity

[This slide contains three app screen reproductions: Road Closures, Congestion/Queues, and Sudden Slowdowns.]

Slide 34: What Are We Getting?

• Web-based dashboard showing # of alerts and vehicles alerted in NJ
• 81,000 alerts in 12 months along 13 limited access highways and toll roads

[This slide contains a screenshot of the Commercial Motor Vehicle (CMV) Traffic Alert Dashboard – NJ. The dashboard includes a map, data tables, and a variety of vertical bar charts.]

Slide 35: Using Technology to “Spread the Word”

January 29, 2022 – Winter Storm Kenan

[This slide contains a map of the Northeastern United States, from Virginia to Maine, color-coded and labeled to show total snow forecasts. The higher forecasts were located along the coast and farther north (Maine).]

Slide 36: (No Title)

• 11 states activated 2¼ hours after initial request
• 10 states that do NOT subscribe CMV Alerts
• 11 State agencies
• 1956 NB (northbound) interstate road miles
• 4,811 Trucks alerted over 30 hours

State	Location of Alert	Number of Trucks
CT	North I-95 NB	301
DE	North I-95 NB	642
MD	North I-495 NB	732
MA	North I-91 NB	165
MA	North I-495 NB	7
NH	North I-95 NB	133
NJ	North I-95 NB	260
NJ	North I-295 NB	516
NY	North I-87 NB	25
NY	North I-495 NB	4
NY	North I-95 NB	305
PA	I-80 East EB	908
RI	North I-95 NB	36
VT	North I-91 NB	45
VA	North I-95 NB	732
Total Number of Trucks Alerted		4811

[This slide contains two images: (1) a map of the Northeastern U.S. and (2) a copy of an alert: Major Winter Storm | Call 511 for Closures.]

Slide 37: Using Technology to “Spread the Word”

June 11, 2023 - I-95 Philadelphia

[This slide contains a photo the I-95 bridge section that collapsed June 11, 2023 in Philadelphia.]

Slide 38: Standardized TSMO Response

• 93 Variable Message Signs on 19 multi-agency roadways
• 511 system reporting the closure
• Coordination with public and private partners (statewide and regional)

[This slide contains five logos: State of New Jersey Department of Transportation, New Jersey Turnpike Authority Agency, South Jersey Transportation Authority, Eastern Transportation Coalition, and Transportation Operations Coordinating Committee (TransCom).]

Slide 39: Standardized TSMO Response

[This slide contains two images of overhead Dynamic Message Signs (DMSs): “I-95 Closed in Northeast Philadelphia” and “Avoid Northeast Philly.”]

Slide 40: “Spread the Word Further!”

We need to communicate to as many of the 160,000 daily vehicles we can

[This slide contains a photo of a backhoe and workers cleaning out the collapsed the I-95 bridge section in Philadelphia.]

Slide 41: GeoFenced Alerts To Trucks

53,722 commercial vehicles alerted between June 12^th and June 26^th

Slide 42: Traditional Traveler Information Platforms

• Phone System
  • 3 million calls
  • (2017-2022)
• Website
  • Over 45 million visits
  • (2017-2022)
• Social Media
  • 17 Twitter Handles
  • Avg 7,700 tweets/mo

[This slide contains three images: (1) a white-on-blue 511 | Travel Info | Call 511 sign, (2) a screenshot of NJDOT’s Traveler Info website, and (3) a cluster of social media icons.]

Slide 43: Intelligent Voice Assistant Platforms

• In 2019, NJDOT coined the phrases…
• “Alexa…talk to New Jersey Traffic”
• “Hey Google…talk to New Jersey Traffic”
• First State DOT in the country to use Alexa and Google Home to provide 511 information

[This slide contains photos of Intelligent Voice Assistant Platforms such as Alexa and Google.]

Slide 44: Intelligent Voice Assistant Platforms

Why should DOT’s provide traffic through these devices?

• 500,000,000 Alexa-enabled devices
• 52,000,000 Google Home devices

[This slide contains photos of Intelligent Voice Assistant Platforms such as Alexa and Google.]

Slide 45: What Is Crowdsourcing?

Collecting information from a group via the internet

Slide 46: (No Title)

[This slide contains a QR code for the njtim.org website.]

Slide 47: Does NJDOT Use Crowdsourced Data to Manage Mobility?

Yes…for more than 15 years

[This slide contains the INRIX logo and the here logo.]

Slide 48: TRANSCOM Data Fusion Engine (DFE)

• Identify all possible data sources
• Integrate and map data sources
• Develop “Business Rules” for data source
• Winning Source generated by DFE
• Results updated every minute
• Data Archived for future analysis

[This slide contains a graphic of a funnel with four different color circles at the top: Roadside Device, Vehicle Detector, Probe, and 3^rd Party. The funnel contains downward pointing arrows. At the bottom of the funnel is a downward arrow pointing to the words “Winning Source.”]

Slide 49: NJDOT uses of Crowdsourced Data Public Use

[This slide contains a screenshot of the NJDOT 511 dashboard that uses crowdsourced data to provide color-coded maps, travel times, etc. This dashboard is used primarily by motorists going to work.]

Slide 50: NJDOT uses of Crowdsourced Data

Agency Analytics Use

[This slide contains a screenshot of the TRANSCOM Operations Dashboard.]

Slide 51: Is NJDOT “Part of the Crowd?”

Yes…we’ve done it before!

[This slide contains three images: the iCone Connected Tech | Put Your Workers on the Map logo, a photo of an iCone wireless device, and a photo of an iCone wireless device installed on the outside of a Safety Service Patrol (SSP) vehicle.]

Slide 52: Is NJDOT “Part of the Crowd?”

And we’re doing it again!

[This slide contains three images: a photo of an NJDOT SSP vehicle, the HAAS Alert logo, and the Waze | Outsmarting Traffic Together logo.]

Slide 53: One more time…How Should Agencies Communicate With Their Customers?

One to One and Mass Communication. Every Way Possible!

[This slide contains two graphics: (1) two people talking and (2) a network diagram with connections between people and communication devices.]

Slide 54: Knowledge Check

How can crowdsourcing data enhance traveler information?

1. Improves timeliness
2. Provides better accuracy
3. Can be delivered to preferred platforms
4. All of the above

[This slide contains a photo of a small pile of books on a desk with the top book opened.]

Slide 55: Knowledge Check

What platforms can be used to acquire data and communicate traveler information?

1. Twitter
2. 511 mobile app
3. Third-party mobile app
4. All of the above

[This slide contains a photo of a small pile of books on a desk with the top book opened.]

Slide 56: Traveler Information Crowdsourcing Resources

Adventures in Crowdsourcing webinars with Traveler Information content:

• Using Crowdsourced Data for Traveler Information
• Social Media for Improved Operations
• Business Case for Crowdsourced Data - Missouri Personalized Traveler Information Improves Responder Safety

[This slide contains a screenshot of the Crowdsourcing for Advancing Operations website.]

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Traffic Incident Management

Presenter: Vaishali Shah, AEM Corporation, Sr. Director of Transportation Systems Corporation, TIM Instructor, Support Lead for the EDC-5/6 Crowdsourcing Innovation

Slide 57: Lesson: Traffic Incident Management

Instructor: Vaishali Shah, AEM Corporation

[This slide contains a photo of police officer leaning into the passenger window to assist a motorist who has been in an accident. The officer’s motorcycle is in the foreground.]

Slide 58: Lesson Objective

Understand how crowdsourcing data can enhance Traffic Incident Management (TIM)

[This slide contains a photo of an ambulance next to a severely crumpled car on a road.]

Slide 59: What is Traffic Incident Management (TIM)

TIM consists of a planned and coordinated multidisciplinary process to detect, respond to, and clear traffic incidents so that traffic flow may be restored as safely and quickly as possible.

[This slide contains five Traffic Incident Management icons: a police badge, a tow truck, a flame, a right arrow sign, and a medical cross.

Slide 60: Traffic Incidents and Secondary Crashes

“A traffic incident is an emergency road user occurrence, a natural disaster, or other unplanned event that affects or impedes the normal flow of traffic.” - Manual on Uniform Traffic Control Devices 6I.01, P02

“A secondary crash is a crash that occurs within the incident scene, queue, or backup, including the opposite direction, resulting from an original traffic incident.” - FHWA Focus States Initiative

Slide 61: TIM Timeline

Incident duration and the time it takes to clear roadways affects travel reliability, incident responder and motorist safety, and the likelihood of a secondary crashes.

[This slide contains a graphic of the TIM Timeline. The content of the timeline is reproduced in the following ordered list.]

1. T0. Incident occurs
2. T1. Incident report
3. T2. Arrival on scene
4. T3. On-scene response
5. T4. All travel lanes open
6. T5. All responders have left the scene
7. T6. Traffic conditions return to normal

Slide 62: Traffic Incident Management Challenges

• Incident detection
• Queue formation and detection
• Operator workload
• The safety of responders and approaching motorists
• Managing alternate routes
• After action reviews

[This slide contains four images: (1) a photo of a cell phone with number 911 displayed, (2) a photo of a police officer in a police cruiser looking at laptop, (3) a photo of the interior of a transportation management center (TMC), and (4) a photo of a police car and an emergency vehicle that has an electronic arrow sign on the top of it.]

Slide 63: Crowdsourcing Applications for TIM

• Quicker incident detection
• Back of queue detection
• Reduces operator workload
• Responder and traveler safety
• Traffic and alternate route management
• After action reviews

[This slide contains a photo of a fire truck on a highway blocking the two left lanes of a highway to divert traffic around an accident.]

Slide 64: TIM Crowdsourcing Examples

Agency	How Data is Used	Crowdsourced Data
Georgia DOT	Back of queue management	Waze®, INRIX®
Iowa DOT	Quicker incident detection	Waze®, INRIX®, Twitter®
City of Frisco, TX	Quicker incident detection, reduce operator workload, traveler safety	Waze®
Connecticut DOT	Incident detection and response	Waze®, HERE®
St Louis, MO	Responder and traveler safety	Make Way® and Waze®
Lake County, IL	Traffic and alternate route management	Waze®

https://www.fhwa.dot.gov/innovation/everydaycounts/edc_5/docs/crowdsourcing_applications.pdf

Slide 65: Example: Georgia DOT Manages Back of Queue Using Crowdsourced Data

Georgia DOT Safety Service Patrol uses Waze^® and color-coded speed maps from their public-facing 511 site to position mobile message signs and warn approaching drivers of slowdowns.

[This slide contains a screenshot of the Georgia DOT online system that incorporates Waze. The screenshot includes a map displaying major incidents, other incidents, construction, future construction, crash, congestion, hazards, and shoulder events.]

Slide 66: Example: Iowa DOT uses Waze to Shorten Incident Detection Time

Waze^® data informs traffic management center (TMC) operators of roadway incidents in advance of other sources approximately 25 percent of the time.

Iowa DOT also uses vehicle probe data and social media to detect incidents, in addition to ITS cameras, safety service patrol, and law enforcement computer-aided dispatch.

[This slide contains a vertical bar chart shows that Iowa DOT’s First Awareness of Incidents from Waze for Cities Program increased from 6.5% in 2016-2017 to 23.2% in 2018-2019.]

Slide 67: Example: City of Frisco, Texas Improves Public Safety Dispatch

The navigation app-reported incidents occur five to seven minutes earlier than 10 percent of 911 phone calls.¹

When dispatch officers define emergency road closures in their GIS system, they are automatically sent to the navigation app provider and appear on the app interface.

¹Preliminary analysis by City of Frisco, Texas

[This slide contains two screenshots from the Situational Awareness for Emergency Response (SAFER) GIS Application and the Navigation App Report.]

Slide 68: Example: Connecticut DOT Waze Interface Improves Detection and Response

• Connecticut DOT developed a Graphics User Interface (GUI) for viewing Waze data.
• This simplifies the workload for their operators and expedites incident detection and response strategies.

[This slide contains a screenshot of the Connecticut DOT WAZE GUI interface showing the dashboard selectors.]

Slide 69: Example: St. Louis, Missouri Improved Incident Responder Safety through Crowdsourcing

Emergency response vehicle collisions with third parties declined by 40 percent in St. Louis when alerting motorists of responder activity.

[This slide contains two images: (1) a photo of cars on a highway that have been marked up with dotted lines to a transponder to signify that they are being warned of an incident down the road and (2) a screenshot from the Missouri DOT app of the incident up the road: a car is stopped 7.2 miles away.]

Slide 70: Example: Lake County Real-Time Signal Plans for Arterial Incidents

Signals north of a major crash are switched to two different timing plans using crowdsourced travel time data.

Vehicles approaching the crash, headed southbound, experience far lower travel time compared to police directed northbound traffic.

[This slide contains a line chart plotting four aspects of Detour Travel Time: northbound police directed traffic, northbound typical travel time, southbound signal retimed traffic, and southbound typical travel time.]

Slide 71: Knowledge Check

How can crowdsourcing data enhance Traffic Incident Management (TIM)?

1. Faster incident detection.
2. Identification of back of queues.
3. Alerting drivers to the presence of roadside responders.
4. All of the above.

[This slide contains a photo of a small pile of books on a desk with the top book opened.]

Slide 72: TIM Crowdsourcing Resources

• Adventures in Crowdsourcing webinars:
  • Incident Management Tools
  • Identifying and Managing Back of Queues
  • Business Case for Crowdsourced Data
• Talking TIM webinars:
  • Innovative Tools for Responder and Road Worker Safety (February 2021)
  • Protecting the Queue (October 2020)

[This slide contains a a screenshot of the Crowdsourcing for Advancing Operation website.]

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Crowdsourcing Traffic Incident Management at the New Jersey Turnpike

Presenter: John Parker, Pennsylvania Turnpike Commission (PTC), Senior Traffic Operations Project Manager, TIM Subject Matter Expert

Slide 73: Crowdsourcing Traffic Incident Management at the New Jersey Turnpike

[This slide contains a photo from a car’s driver’s viewpoint. A map is displayed on the dashboard video screen.]

Slide 74: Crowdsourcing for Traffic Incident Management and Traveler Information

[This slide contains the PENNA TURN PIKE logo.]

Slide 75: TIM Timeline

[This slide contains two images: (1) a screenshot of the Traffic Incident Timeline – Incident Elapsed Time dashboard and (2) a graphic of the timeline: incident detected, device activated, first arrival, assessment time, roadway clearance, incident clearance, traffic normal, and incident duration.]

Slide 76: PTC Crowdsources Operations

• Waze Connected Partner
  • Share incident and work zone data
  • PTC receives Waze data for our roadway
  • PTC can close a road in Waze
  • PTC can set speed limits and provide other safety messages and planned detours for Waze users
  • PTC will soon start dispatching via Waze
  • Working to get Waze Speeds for every mile of the Turnpike
• INRIX Probe Speed Data Consumer
  • Pulls speed data from PTC road segments every 2 minutes
  • Prioritizes segments with greatest speed differentials

Slide 77: Early Warning Detection Tool

[This slide contains a screenshot of the Penna Turnpike Early Warning Detection Tool interface.]

Slide 78: Waze Dashboard

• Real-Time Waze alerts
• Summary report
• Closest camera
• Link to Live map
• Geolocated to MP

[This slide contains a screenshot of Penna Turnpike’s Waze Dashboard with real-time alerts, summary report, closest camera, a link to a live map, and geolocated to MP.]

Slide 79: TEO/Geo Analytics Program – Metrics and Dashboards

• Turnpike Interactive Mobility & Safety (TIMS) v6
• TIMS v4 (Barco Wall)
• Traffic Impediments (Barco Wall)
• Work Zone Dashboard
• Deer Encounters Live
• TIMS Viewer Lite
• Traffic Impediments (Desktop)
• Waze Dashboard
• Deer Encounters Analysis
• ITS Devices for AET (Acoustic Emission Testing)
• Early Warning Detection
• Active Incident Summary Window (Barco Wall)
• Incident Timeline
• CADS Reporting
• TEO Mobility Dashboard
• Executive Mobility Dashboard
• ASP Dashboard
• Work Zone Crashes Dashboard
• Weather Dashboard
• Wrong Way Driver Dashboard

[This slide contains a screenshot of TEO/Geo Analytics Metrics and Dashboards.]

Slide 80: HAAS Alerts

Digital Alerts that go to Waze to tell drivers to Move Over for emergency vehicles that are on scene on the roadway

• Activated with light bar
• 178 vehicles
• ½ mile alert
• Over 7 million driver alerts in the first half year

[This slide contains a screenshot of a map showing locations of HAAS Alerts on a road.]

Slide 81: Data Sharing/Partners

[This slide contains a graphic showing a block containing eleven images: the PENNA TURN PIKE Safety Patrol logo, the Pennsylvania State Police logo, the Emergency Dial 911 logo, the Emergency Cellular the *11 logo, the Waze logo, the INRIX logo, a photo of a transponder, the TrafficVision logo, the Vaisala logo, the National Weather Service logo, and the AccuWeather logo. This block feeds into a cube labeled ATMS or Advanced Traffic Management Systems. There is an output block from the cube labeled Share Information With 3^rd Party Data Partners. This block contains eleven logos: Google, Waze, Apple, 511, Sirius XM, TOMTOM, Drivewyze, Trimble, Trucker Path, INRIX, and Keystone Mesonet.

Slide 82: Passenger Vehicle Navigation

App Name	% of Nav App Users	PTC Agreement	What We Share	US Users (Mil)
WAZE	23%	Yes – Connected Partner	Crash or Work Zone Closures	49.9
Google maps	58%	Yes	Live Road Closure for Crashes Work Zone – Future?	125.8
Apple maps	11%	No – in Process and testing feed	Crash or Work Zone Closures	23.8

Slide 83: Commercial Vehicle Navigation

App Name	PTC Agreement	Time Frame
Trimble – In most ELD devices and GPS units	Yes Starting to test dev API Accidents/Road Closures/Work zone	Late 2021
DriveWyze	Yes Warn Trucks of Dangerous Curves Dangerous Slowdown and Congestion – 11,000 alerts since Oct 2022	Since 2019
Freight Waves	Yes Short-term use for research Long-term adding Accident/Road Closures/Work Zones it to Sonar Map	2021/22
Trucker Path - #1	Yes	2022
OnStar	Yes	2022
TOM TOM	Yes	2022

Slide 84: Future Connections

• MapQuest - Working with contacts
• GM (General Motors) – thru SDX (Situational Data Exchange)
• FedEx – In conversation with them – They are in process of re-platforming FedEx ground/air and freight
• Amazon Fleet and AWS (Amazon Web Services) – to distribute feed

[This slide contains four logos: MapQuest, GM, Amazon, and FedEx.]

Slide 85: Future State of TETC (The Eastern Transportation Coalition) Engagement With Mapping Companies:

[This slide includes a large graphic. The information from the graphic is reproduced below.]

Ticketing and Automated Handling

• TETC Members
  • Member A
  • Member B
  • Member C
• TETC Intake and Delivery
  • TETC Navigation Hub (ticketing system)
    • Staff
    • Consultants
    • Volunteers
• Member Needs
  • Immediate Needs
  • Long Term Needs
• Deliverables
  • New Features
  • Troubleshooting
  • Technical Advice
  • Reports by App
  • Reports by Activity
  • Reports by Region
  • Reports by Member
  • Case Studies
  • Training Sessions
  • Relationship Management
  • App Backlog
  • Backlog Progress

Slide 86: Travel Information Navigation Ticketing Hub

• Design completed March 2023
• Beta Testing completed April 2023
• Project launch held May 11 in Burlington, VT
• Coalition training sessions scheduled for June 16 and June 29

[This slide contains two images: (1) Minion animation character and (2) a box labeled TETC Navigation Hub (ticketing system) with the following logos included: Waze, Apple, Google Maps, Lyft, and Inrix.]

Slide 87: Thank You!

John Parker, Senior Traffic Operations Project Manager
Pennsylvania Turnpike Commission
Phone: 717-686-8059
cparker@paturnpike.com

[This slide contains the PENNA TURN PIKE logo and a background photo of the Pennsylvania Turnpike Commission team waving and wearing orange “I Drive Orange” tee shirts.]

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Question, Answer, and Discussion

Host: Ralph Volpe, USDOT/FHWA Resource Center, Operations Technical Service Team, FHWA EDC-6 Crowdsourcing Program Co-Lead and Transportation Systems Operations Specialist

Slide 88: Question, Answer, and Discussion

[This slide contains a photo of a person presenting to five other people with empty, multicolored, translucent thought bubbles overlaid over the photo. The thought bubbles represent multiple viewpoints being shared.]

Slide 89: Crowdsourcing Beyond Every Day Counts Round Six

• New web presence
• Continue course delivery
• Continue technical support
• Continue free access to the EDC-6 Adventures in Crowdsourcing webinar series hosted by the National Operations Center of Excellence

[This slide contains a screenshot of a Crowdsourcing for Advanced Operations concept website that is in development and intended for FHWA Office of Operations.]

Slide 90: Thank you.

James Colyar, james.colyar@dot.gov, 360‒753‒9408
Greg Jones, gregm.jones@dot.gov, 404‒895‒6220
Ralph Volpe, ralph.volpe@dot.gov, 404‒985‒1268

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Upcoming T3 Webinars and Feedback

Presenter: Charity Coleman, JPO

Slide 91: Upcoming T3 Webinars

Webinar	Date	Time
Crowdsourcing for Advancing Operations: Road Weather and Arterial Management	Tuesday, August 15, 2023	1:00 P.M. - 2:30 P.M. ET
Crowdsourcing for Advancing Operations: Emergency and Work Zone Management and Next Steps	Tuesday, September 19, 2023	1:00 P.M. - 2:30 P.M. ET

Register: https://www.its.dot.gov/pcb/t3_webinars.aspx

To access the recording and past T3 webinars, visit: https://www.its.dot.gov/pcb/t3_archives.aspx

Slide 92: Feedback

A link to a feedback questionnaire is provided in the chat pod. Please take a few minutes to fill it out – we value your input

To receive notifications of upcoming events, send an email to T3@dot.gov with “Add to mailing list” in the subject line

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